1. Purpose of This Policy
This Privacy Policy explains how Best Maple collects, uses, stores, shares, and protects personal information (“Personal Data”) and non-identifiable usage information (“Usage Data”) when you engage with the platform.
2. Categories of Information We Handle
Personal Data provided voluntarily
- Chosen display names, profile images, or other identifiers you create.
- Content you send via in-game chat or customer-support messaging.
- Marketing consents or newsletter sign-ups (when available).
Technical and Usage Data collected automatically
- Device model, operating-system version, browser type, and IP address.
- Session duration, button clicks, game selections, item purchases, and error reports.
- Cookie or SDK identifiers used to recognise returning devices and compile metrics.
3. Why We Process Your Information
- Service Delivery – To authenticate log-ins, synchronise progress, and operate core gameplay loops.
- Personalisation – To recommend games, jackpots, or promotions that match your interests.
- Security & Integrity – To detect fraud, prevent cheating, and maintain a safe environment.
- Analytics & Improvement – To analyse aggregated traffic patterns and refine design choices.
- Communication – To send service announcements, patch notes, or—where you have opted in—marketing messages.
Our legal bases, where recognised by Canadian privacy requirements, include consent, contractual necessity, legitimate interest, and, when applicable, compliance with legal obligations.
4. Cookies and Similar Technologies
Best Maple places small data files (cookies) or utilises software development kits to maintain session state, remember display settings, and generate usage statistics. You can disable or delete cookies through browser settings; however, some aspects of gameplay may malfunction.
5. Disclosure of Data
We do not sell or rent Personal Data. Information may be shared only with:
- Service Providers – Cloud-hosting companies, analytic suites, or anti-fraud vendors acting under contractual instructions that obligate privacy and security safeguards.
- Corporate Successors – In connection with mergers, acquisitions, or asset sales, provided any successor honours comparable privacy commitments.
- Legal Authorities – When we are compelled to comply with lawful requests or defend our legal rights.
6. International Transfers
Servers or trusted contractors may reside outside your province or country. Where cross-border transfer occurs, we implement contractual clauses and technical controls designed to ensure an equivalent level of protection consistent with Canadian privacy standards.
7. Data Retention
Active Accounts – Personal Data is retained for as long as your account remains operational.
Closed Accounts – Upon verified deletion request or prolonged inactivity, Personal Data is deleted or irreversibly anonymised, except where retention is required by law (for example, to resolve disputes or enforce our agreements).
8. Security Measures
We employ a multi-layered approach including encryption in transit, role-based access control, intrusion-detection systems, and periodic security audits. Absolute security cannot be guaranteed, yet we strive to mitigate foreseeable risks.
9. Your Rights
Subject to legal limits, you may:
- Request confirmation of whether we process your Personal Data.
- Obtain a copy of that data in a commonly used format.
- Correct inaccurate or incomplete information.
- Request deletion or anonymisation of Personal Data that is no longer necessary.
- Withdraw consent for marketing communications at any moment without prejudice.
- Object to or restrict certain processing activities based on compelling legitimate grounds.
To exercise any of these rights, please use the contact section of the platform.
10. Children’s Privacy
Best Maple is intended strictly for adults aged eighteen (18) or older. We do not knowingly collect information from minors. Should we discover we are holding data belonging to a person under eighteen, we will delete such data promptly.
11. Automated Decisions
Game features may automatically adjust difficulty or award virtual items based on game-play statistics. These automated outputs never produce legal or similarly significant effects in the real world.
12. Changes to This Privacy Policy
We reserve the right to revise this Policy to reflect changes in technology, law, or business operations. Material changes will be posted within the platform. Continued use after any update signifies acceptance of the revised Policy.
13. Contact
For privacy-related questions, data-access requests, or complaints, please visit the contact section of the platform.
